Terms and Conditions

1. Who we are and when these Terms apply

These Terms and Conditions ("Terms") form an agreement between you and BUSY TO FIT with PRASANTH ("Busy To Fit", "we", "us" or "our").

We provide online fitness and movement services through https://busytofit.com, including workout sessions, fitness content, membership access, workout links, WhatsApp communication, educational content and related member services.

These Terms apply whenever you:

• Create a Busy To Fit account
• Purchase a membership
• Access a workout
• Use our website or member dashboard
• Receive or use a workout link
• Communicate with us regarding our services

By continuing to use the service, you confirm that you have read and understood these Terms and our Privacy Policy.

2. Eligibility

Busy To Fit services are intended for people who are 18 years of age or older and legally able to enter into an agreement.

You should only create an account for yourself unless you are legally authorised to act on behalf of another person and we have agreed to it.

You are responsible for providing accurate information when creating your account.

3. What your membership includes

Your membership gives you a personal, limited and non-transferable right to use the Busy To Fit services included in the plan you purchased for the applicable membership period.

Depending on your plan, your membership may include:

• Daily workout sessions
• Live workout access
• Workout recordings where provided
• Foundation Week for eligible new members
• WhatsApp workout communication
• Fitness and educational content
• Member dashboard access
• Other benefits specifically mentioned with your membership plan

The exact benefits, price and duration of your membership will be shown before you complete your purchase.

We may make reasonable changes to workout formats, coaches, schedules, exercises, platforms or supporting content when necessary to improve the programme, maintain safety or manage operational requirements.

If a major change affects the core service you purchased, we will take reasonable steps to provide an appropriate alternative or remedy where required by law.

A workout or workout link may only be available during the access period communicated for that workout. If you miss a live workout or do not use a workout within its availability period, that does not automatically extend your membership or create a refund entitlement.

4. Health, safety and fitness disclaimer

Busy To Fit provides general fitness education and guided exercise. Our services are not medical advice, diagnosis, treatment, physiotherapy, emergency care or a replacement for advice from a qualified healthcare professional.

You are responsible for deciding whether a workout is suitable for you. If you are pregnant or recently postpartum, have an injury, ongoing pain, dizziness, fainting, chest symptoms, a heart or metabolic condition, have recently undergone surgery, have a disability requiring accommodation, or have another health concern, you should speak with an appropriate healthcare professional before participating.

5. Account, links and acceptable use

Please provide accurate information when creating your account and keep your account details and private access links secure.

If you believe someone else has accessed your account or membership without your permission, please contact us as soon as possible.

Unless your membership specifically allows otherwise, your membership is intended for one person only. You must not:

• Share your account or private workout links.
• Sell or transfer your membership.
• Give your private access to another person.
• Record and redistribute our workouts.
• Copy, scrape or download our content unless we specifically provide that functionality.
• Attempt to bypass access controls or security measures.
• Impersonate another member or person.
• Disrupt the website or member services.
• Misuse our services.
• Harass, threaten or abuse our coaches, staff or other members.
• Use our content for commercial purposes without our written permission.

We may take appropriate action if we find that an account or membership is being misused.

6. Prices and payment

The price, membership duration, benefits and applicable taxes will be shown before you make your payment.

Payments may be processed through third-party payment providers such as Razorpay. Their own terms and policies may also apply.

Your membership becomes active according to the activation information shown during checkout or communicated after successful payment.

A failed, reversed, cancelled or disputed payment does not create a right to membership access.

We will not automatically renew your membership unless recurring billing is clearly explained before purchase and you separately authorise it.

7. Refund policy

Any refund or cancellation rules applicable to your membership will be clearly communicated during the purchase process and in the applicable plan information.

Because Busy To Fit may offer different membership plans and offers, the refund terms applicable to a particular purchase may depend on the plan and the terms shown at checkout. Before purchasing, please review membership duration, price, included benefits, workout access, schedule, access conditions, and applicable cancellation/refund terms.

8. Cancellation, suspension and termination

If your membership includes automatic renewal in the future, the cancellation process will be explained at checkout. Cancelling a future renewal does not automatically cancel an already-paid membership period or create a refund for that period.

We may temporarily suspend or terminate access where reasonably necessary because of:

• Non-payment
• Account or link sharing
• Fraud
• Misuse of our content
• Serious violation of these Terms
• Abusive behaviour
• Serious safety concerns
• Attempts to bypass security controls

Where access is suspended or terminated because of a serious violation of these Terms, you may not be entitled to a refund, subject to applicable law.

If Busy To Fit permanently stops providing the entire paid service, we will take reasonable steps to provide the remedy required by applicable law.

9. Intellectual property

The Busy To Fit website, workouts, videos, audio, text, graphics, branding, logos, workout structures, educational material and other content are owned by or licensed to BUSY TO FIT with PRASANTH.

Your membership gives you permission to use the content for your own personal fitness participation during your valid membership period. Your membership does not transfer ownership of any Busy To Fit content to you.

You may not reproduce, sell, publish, redistribute, modify, commercially exploit or create competing products from our content without our prior written permission.

10. Feedback, reviews and community content

We love hearing from our members. You may choose to send us feedback, questions, reviews, workout experiences, progress updates, transformation stories, photos, videos or other content related to your Busy To Fit experience.

You remain responsible for anything you submit. Please do not submit content that is unlawful, contains someone else's private information, infringes another person's intellectual-property rights, is deliberately misleading, harasses or threatens another person, or contains inappropriate or harmful material.

We may use feedback to improve our services. If you provide an identifiable private message, photograph, video or transformation story, we will seek appropriate permission before using it for marketing, unless you intentionally posted it publicly and the proposed use is otherwise permitted by law.

11. Third-party platforms

Busy To Fit may use third-party platforms and services such as YouTube, WhatsApp, Razorpay, hosting providers, analytics services, and authentication and security services.

These services help us deliver the Busy To Fit experience, but their availability and technical operation are outside our direct control. You are also responsible for following the applicable terms of those third-party services.

If a third-party service experiences a temporary outage or technical problem, we will take reasonable steps to restore access where possible. Short-term interruptions caused by internet problems, device compatibility issues or third-party downtime do not automatically create a refund entitlement.

12. Communications

By becoming a member, you agree to receive essential communications needed to provide your membership, including WhatsApp OTPs, workout access links, workout reminders, schedule changes, membership updates, payment confirmations, important service announcements, safety notices, and customer-support responses.

Marketing messages, where applicable, will be sent in accordance with applicable requirements. You can opt out of marketing communications using the method provided. Opting out of marketing will not stop essential communications required to provide your membership.

13. Privacy

Our Privacy Policy explains how we collect, use, share, retain and protect your personal information, as well as the privacy choices and rights available to you. Our Privacy Policy forms part of these Terms and should be read together with them.

14. Disclaimers and limitation of liability

We aim to provide Busy To Fit services with reasonable care and skill. However, to the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special or consequential losses, loss of opportunity, or losses resulting from circumstances such as:

• Your failure to follow safety instructions.
• Your failure to disclose relevant health information where appropriate.
• An existing medical condition.
• An unsafe exercise environment.
• Misuse or unauthorised sharing of your membership.
• Problems caused by your device or internet connection.
• Events outside our reasonable control.

Where liability can legally be limited, our total liability relating to a membership will not exceed the amount you paid for the membership giving rise to the claim.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

15. Events outside reasonable control

Sometimes circumstances outside our reasonable control may affect the service. These may include:

• Major internet or platform outages
• Power failures
• Government restrictions
• Natural disasters
• Public-health emergencies
• Cybersecurity incidents despite reasonable security measures
• Major infrastructure failures
• Serious illness or incapacity of a key coach
• Other events that could not reasonably have been prevented or controlled

If something like this happens, we will make reasonable efforts to minimise disruption and restore the service as soon as reasonably possible.

16. Complaints and grievance redressal

If you have a problem, complaint or concern about Busy To Fit, please contact us first.

Please include, where relevant:

• Your registered mobile number or email
• Payment reference
• Membership details
• A clear explanation of the issue

We will review your complaint and work towards resolving it within a reasonable period, taking into account the nature and complexity of the issue and applicable legal requirements.

17. Changes to the Services or these Terms

Busy To Fit may make changes to our services or these Terms when necessary for legal reasons, safety, operational requirements, new features, or improvements to the service.

If we make a significant change to these Terms, we will provide reasonable notice through our website, email, WhatsApp or another appropriate communication method where required.

We will not intentionally remove benefits that you have already purchased without an appropriate reason or remedy where required by law.

18. Governing law and disputes

These Terms are governed by the laws of India.

If you have a complaint or dispute, we encourage you to contact us first so that we have an opportunity to understand the issue and try to resolve it in good faith.

Nothing in these Terms prevents you from exercising any consumer, regulatory or legal right available to you under applicable law.

Jurisdiction: Subject to applicable consumer rights and laws of India, competent courts in India shall have jurisdiction.

19. General provisions

If any part of these Terms is found to be invalid or unenforceable, that part will be limited or removed only to the extent necessary, while the remaining Terms will continue to apply.

If we delay enforcing a right under these Terms, that does not mean we have permanently waived that right.

You may not transfer your membership or rights under these Terms to another person without our written permission.

We may transfer our rights and obligations as part of a genuine business reorganisation, merger or sale, provided that your material rights are not unfairly reduced.

These Terms, the membership information shown at checkout, any plan-specific terms and our Privacy Policy together form the agreement governing your use of Busy To Fit services. If a specific plan has additional written terms that conflict with these Terms, the plan-specific terms will apply only to that particular plan.

20. Contact details

For membership, payment, account, privacy or general support questions, please contact us using the details above.